Reference

Your Data Choices at bentoslot

Your DANA, OVO, GoPay and QRIS wallet records, login checks and cookie choices are explained here before you open an account.

Wallet data scopeCookie choicesAccount access checksPrivacy contact path
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bentoslot Your Data Choices at bentoslot
CONTACT ROUTES

Privacy Help Without Waiting Days

Privacy questions should reach the team that can read account logs, not a general inbox that cannot act. We handle privacy contact through live chat, email and WhatsApp every day from 10:00 to 02:00 WIB. Before we change data, export records or explain a wallet match, we ask you to confirm the account email, phone number and last payment rail used.

Team online

Live chat

Use live chat from the account footer for quick privacy questions about cookies, login alerts or session data. We may ask you to confirm your phone number before discussing account-specific records.

Email request

Send detailed privacy requests to [email protected] when you need data access, correction or deletion review. Include your account email, username and the payment rail involved, such as DANA or QRIS.

WhatsApp check

WhatsApp support is available from 10:00 to 02:00 WIB for identity checks linked to privacy requests. We do not ask for your password, OTP or full wallet PIN in chat.

ACCOUNT CONTROLS

Controls You Can Check Before Playing

Privacy works better when you can see the account tools yourself. Open Account > Security to check active sessions, password status and device history.

Data we collect

We collect account name, email, phone number, login device, IP range, payment receipt details and lobby activity needed to run…

Cookie settings

Cookies keep your session active, remember display choices and help spot unusual logins.

Payment privacy

Wallet records are used to match deposits, verify withdrawals and answer account disputes.

Device security

When a new phone signs in, we may log device model, browser and approximate location to reduce account takeover risk.

Change requests

To correct your name, phone or email, start at Account > Profile and then contact us if the field is…

Retention checks

We keep account and payment records only while needed for service, dispute handling, security checks and legal record duties.

Privacy Questions Before You Join

Before you open an account, you should know what happens to your data, who can see it and how to ask for changes. These answers focus on practical privacy points: account setup, payment records, cookies, device checks and contact steps. If your question involves local access rules, our answer uses the wording required for Indonesia-facing service pages.

We collect the details needed to create and protect your account: name, phone, email, username, password record, device data and login history. Payment records are added only when you use DANA, OVO, GoPay or QRIS.

Yes. The policy explains how we use receipt time, payment status, wallet name match and transaction reference data. We use those records for account crediting, withdrawal checks, dispute handling and fraud prevention.

Yes. Email [email protected] from the address on your account and include your username. We verify your phone number and recent payment rail before sharing account-level data or explaining why data is restricted.

Start in Account > Profile and edit fields that are open. If your name, phone or email is locked after payment use, contact support so we can verify identity before making the change.

We use device type, browser, IP range and session timing to spot unusual account access. These checks help protect wallets, login sessions and game records, especially after password changes or new-phone sign-ins.

Yes. If you clear cookies in your browser, you can sign in again and pass fresh security checks. Some preferences may reset, including language, remembered session status and recent lobby filters.

Account access and eligibility depends on local law. Privacy requests can still be sent through live chat, WhatsApp or [email protected], but some account actions may require extra verification before we respond.

Related Pages

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